Packaging and Traceability
Last reviewed: · Published by FRIDERM Pro (Jinan Xilemei Import and Export Co., Ltd.)
For procurement quality control & warehouse teams
Direct answer: The outer carton, the inner vial/syringe, the batch number and the expiry date should all match exactly on a genuine, correctly packaged unit. A mismatch between any of these is a reason to pause acceptance and ask questions before you receive or resell the stock.
What should correspond
- Outer carton batch/lot number should match the inner unit's printed batch/lot number
- Expiry date should be consistent between carton and unit, and should be a real, forward-dated expiry rather than absent or clearly implausible
- Product name and specification printed on the carton should match what was ordered and what the accompanying documentation describes
- Label language should match what was agreed for your market (see Market Availability Verification)
Device identification (UDI) requirements
Whether a Unique Device Identification (UDI) requirement applies to a specific SKU in your destination market is a market- and classification-specific regulatory question. We do not assert that UDI applies, or does not apply, to any FRIDERM Pro SKU on this page — confirm this directly for your product and destination market rather than assuming either way.
Multi-language labeling and sign-off
Where a product carries multi-language labeling or an Instructions for Use (IFU) insert, confirm in writing who is responsible for reviewing and signing off each language version before a production run — this is normally a joint responsibility between the brand owner and the manufacturer on a private-label project, not an assumption either side should make unilaterally.
Avoiding old/new packaging mix-ups
When a packaging design changes (for example during a private-label project or a FRIDERM packaging update), request written confirmation of the cut-over point — which batch numbers shipped under the old design and which under the new — so you do not mix two label versions of the same SKU in the same resale batch without realizing it.
Checking stock batch currency at time of order
For ready-stock enquiries, batch and expiry information should be checked at the time you place your order, not assumed from a previous enquiry — see Wholesale & Ready Stock for how we disclose stock-check timing.
FAQ
What should I check if the carton batch number doesn't match the vial/syringe batch number?
Pause acceptance and raise it with your supplier before receiving or reselling the stock — a mismatch is not something to resolve by assumption.
Who signs off multi-language labels and IFUs before production?
This should be agreed explicitly between the brand owner and manufacturer as part of the private-label project brief — see the Private Label Project Brief checklist.
How do I avoid receiving a mix of old and new packaging for the same SKU?
Request the exact batch cut-over point in writing whenever a packaging design changes, and check incoming batch numbers against it before accepting a shipment.
When should I check batch and expiry for a ready-stock order?
At the time you place the order — not from an earlier enquiry — since stock and batch status can change between enquiry and order confirmation.