Quality & Product Documentation
Documents are issued per SKU and per market. We do not display certificate badges or blanket "certified" claims on this site. This page lists the document types buyers can request and how each is handled — a document is confirmed for your specific SKU and destination when you request it.
Document availability is tracked per SKU, market and version — a document approved for one product or one country does not automatically apply to another. Use the table below as a starting checklist when requesting documents.
Document categories
| Document type | Status | Notes |
|---|---|---|
| Certificate of Analysis (CoA) per batch | Request per SKU | Confirms batch-specific results; ask for the batch tied to your order, not a generic sample. |
| Instructions for Use (IFU) | Request per SKU | Available language(s) vary — confirm before assuming your required language is ready. |
| Safety Data Sheet / technical data sheet | Request per SKU | Format may differ between PLLA, HA and CaHA product lines. |
| Regulatory/registration certificates (CE, SGS, FCC, RoHS or market-specific) | Per SKU, on request | Confirmed per SKU and market on request — do not assume a certification applies until the document for your SKU and destination has been issued. |
| Label & carton artwork (current version) | Request per SKU | Check version date; packaging for several Booster-line SKUs is still in design (see relevant product pages). |
Quality control environment
How to request documents
- Identify the exact SKU and variant (spec, volume) from the product page.
- Tell us your destination country — document sets can differ by market.
- Submit via the enquiry form, selecting "Documentation request" as your enquiry type.
- We confirm what is currently issuable for that SKU and market; unavailable documents are flagged rather than substituted.
Request product documents
Request documentationFrequently asked
What documents can I currently request?
Certificate of Analysis, Instructions for Use, safety/technical data sheets and current label artwork can be requested per SKU; availability is confirmed when you submit a request, not guaranteed in advance.
Does a scanned certificate prove it's currently valid?
No — a scan only shows that a document existed at some point. Always check the issuing body, scope, product/market match and expiry date before relying on it. See the Product Documentation Checklist guide.
How do I confirm a document covers my target market?
Check the document's stated market/region and legal entity against your own import requirements — a document issued for one country does not necessarily cover another. See the Market Availability Verification guide.